MJ COUTURE offers clothing and fashion products available through our online store. Product availability, specifications, sizes, colors, materials, and other product information are shown on the applicable product page.

Browse the products available on our website, select the product and applicable options, add the item to your cart, and complete checkout using the requested billing and shipping information. Please review your order carefully before submitting it.

Product descriptions and available specifications are provided on the individual product pages. Customers should review the product details, available options, pricing, and other information before placing an order.

Product availability can change. Some products, sizes, colors, or other options may become unavailable or sell out. Availability displayed on the website reflects the information available at the time of ordering.

MJ COUTURE currently ships orders within the United States only. Orders require a complete and accurate U.S. delivery address.

Orders are generally processed within 1–3 business days. Estimated carrier transit time is 4–6 business days, giving an estimated total delivery timeframe of 5–9 business days. These are estimates and may vary because of carrier delays, weather, holidays, address issues, or other circumstances outside our control.

Shipping is $12 for orders below $49 and $20 for orders of $49 or more. Applicable shipping charges are displayed during checkout before the order is completed.

The daily order cutoff is 2:00 PM ET. Orders placed after the cutoff may be processed on the next business day.

Where tracking information is available, it is provided after an order has shipped. Tracking updates may take some time to appear after the package has been handed to the shipping carrier.

Tracking information may sometimes have gaps between carrier scans. Review the available tracking information and, if the order remains outside the expected delivery timeframe, contact MJ COUTURE support with your order number and purchase email for assistance.

Eligible products may be returned within 30 calendar days from the date of delivery. Return requests submitted after the 30-day period may not be eligible.

Contact MJ COUTURE before sending an item back. Include your order number, the email address associated with the order, a description of the return request, and any additional information requested by our support team.

Standard return items should be unused and unworn, in their original condition, with original packaging where applicable, and with original accessories or tags where applicable. Returned products may be reviewed to confirm eligibility.

No restocking fee is charged for eligible returns under the applicable Return & Refund Policy.

Eligible products may be exchanged within 30 calendar days from delivery. Exchange eligibility depends on product condition and availability. If a requested replacement is unavailable, another applicable resolution may be provided in accordance with the Return & Refund Policy and applicable law.

Approved refunds may take up to 10 business days after the returned item has been received, reviewed, and approved. Your bank, card issuer, or payment provider may require additional time before the refunded amount becomes available.

Contact MJ COUTURE customer support as soon as possible. Provide your order number, purchase email, a description of the issue, and clear photographs showing the item and the problem. Additional information may be requested.

Contact customer support with your order number, purchase email, and details of the item received. Photos may be requested so the issue can be reviewed and the appropriate next steps can be provided.

Please provide your order number, the email address associated with the order, a clear description of the issue, and photographs or other information when requested by customer support.

Available payment methods may include Visa, Mastercard, American Express, Discover, Diners Club, JCB, UnionPay, Shop Pay, and PayPal. The payment options available for your specific transaction are displayed during checkout.

Product prices are displayed in United States Dollars (USD), unless otherwise stated. Shipping charges, applicable taxes, discounts, and other charges may affect the final amount payable.

A payment may be declined or may not complete because of authorization, billing information, bank, card issuer, payment provider, or security requirements. Review your billing information and contact your bank or payment provider if necessary.

Payment information is handled through the checkout and payment-processing services used by MJ COUTURE. For your security, never send full card numbers, card security codes, passwords, verification codes, or other sensitive payment credentials through email or general customer-support messages.

Yes. Payment-method availability may depend on the transaction, device, location, account eligibility, and checkout availability. If a payment method is not displayed during checkout, it is not available for that transaction.

Customers may request cancellation before an order enters processing or shipment. Contact MJ COUTURE as soon as possible. Once an order has entered processing or shipment, cancellation may no longer be possible and the applicable return procedure may need to be followed after delivery.

Contact customer support as soon as possible if you need to change your shipping address. Address changes cannot be guaranteed after an order has entered processing or has shipped.

Check the delivery area and, where appropriate, household members, neighbors, or the shipping carrier. If the package remains missing, contact MJ COUTURE support with your order information so the matter can be reviewed.